Help Center

Frequently Asked Questions

Aerial view of the Kayteks factory

01 FAQ

What You Want to Know

For questions not answered here contact us.

In which product groups does Kayteks produce?

Kayteks produces in two main product groups: knitted fabric (jersey, rib, interlock) and home textile (sheets, duvet covers, pillowcases, mats, chair covers, mattress protectors). With high daily capacity in both groups, we respond quickly to customer requests.

What is the minimum order quantity (MOQ)?

The minimum order quantity varies by product and fabric type. For details, you can write to [email protected] or call us at +90 258 213 11 11.

Which quality certifications do you hold?

Kayteks holds GOTS, OCS, RCS, GRS, OEKO-TEX® Standard 100, OEKO-TEX® STeP and amfori BSCI certifications, and also shares Better Cotton (BCI) and Sedex documentation with buyers. For details visit our Certificates page.

Do you sell internationally?

Yes. We export approximately 95% of our production. We make regular shipments to more than 20 countries worldwide, primarily in Europe.

Can I obtain samples?

Yes. You can send your sample requests to [email protected]. Our team will initiate your sample process as soon as possible.

What is the delivery time?

Delivery time varies by order quantity, product type and dye/print requirements. We recommend contacting us for sample approval first, then the firm order process.

Do you offer custom designs and colors?

Yes. We produce custom colors, patterns and prints according to customer requests. Dyeing and printing are carried out at our partner dye house, and we can produce with Pantone color codes and custom print templates.

Can I visit the factory?

Yes. You can book your factory visit appointment by phone +90 258 213 11 11 or email [email protected]. Our factory is located in Denizli.

Have More Questions?

Couldn't Find the Answer?

Our team is available on weekdays 08:00-18:00.

Contact Us +90 258 213 11 11